Within the Sims Portal we have implemented a simple way for communication between Sims clients and our project managers. It is called 'Requests'.
To send a new request click 'Requests' within the menu and the 'Add' button:

Fill all of the required fields and the click the Save button:

An automated email notification confirming your request will be sent to you and the Sims project manager:

To check the status of your request select your request and the details will be shown within the reply section:

Last updated on 5 March 2019